Collections Specialist | Healthcare Account

ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced Collections Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Responsibilities :

• Contact patients regarding outstanding copays and balances in a professional and courteous manner (soft collections).
• Collaborate with front office staff and agents to support overall billing and collection efforts.
• Maintain accurate records of all communication and payment arrangements in the system.
• Meet or exceed performance goals related to collections and customer satisfaction.
• Handle sensitive patient financial data with discretion and integrity.

Requirements

Benefits

What can we offer you?

Our commitment to you