Customer Service Advisor
XMC BPO Inc.Cebu city, Cebu, Philippines1 day ago
Job descriptionIn this role, you'll handle inbound customer calls or chats with professionalism, empathy, and efficiency. Your key responsibilities will include : Answering incoming calls or chats related to customer service and billing support Clearly explaining bills, resolving questions around balances, and identifying overdue accounts Processing credit card payments and supporting setup or changes to pre-authorized payments Communicating promotional offers and resolving disputes with confidence and care Assisting with product, service, and application inquiries Recommending entertainment packages and service solutions tailored to each customer’s lifestyle and budget Promoting all additional services introduced, as required Escalating complex concerns to supervisors in line with client guidelines Meeting key performance indicators (KPIs) set by management and the client Performing other tasks as required
Create a job alert for this search
Customer Service Advisor • Cebu city, Cebu, Philippines
Related jobs
- Promoted
Outbound B2B Agents
SVCPH Inc.Cebu City, Cebu, Philippines The role is primarily responsible for cold calling and pre-qualifying leads.Place outbound calls, navigate gatekeepers and ask pre-qualifying questions based on a given script.Provide customers wit...Show moreLast updated: 30+ days ago
- Promoted
Store Cashier - Minglanilla Cebu (ZMGC)
MR DIY PhilippinesMinglanilla, Cebu, Philippines Candidate must possess bachelor’s degree (on Business course or any 4 year course).Has sufficient background in cashiering, preferably with POS experience.
Has the ability to provide quality custome...Show moreLast updated: 30+ days ago
- Promoted
Store Supervisor / Assistant Supervisor (BalambanCebu)
MR DIY PhilippinesBalamban, Cebu, Philippines Bachelor's / College Degree in any field.Required language(s) : Filipino, English.Year(s) of working experience in Retail Industry.
Required Skill(s) : Excellent Organizational Skills, Leadership and Co...Show moreLast updated: 30+ days ago
- Promoted
Trainer - Retail (Cebu) | Onsite
TASQ Staffing SolutionsCebu, Philippines Minimum 1 year experience as Trainer.Preferred : retail background, but can be a trainer for any customer service accounts.
Will do a demo based on any customer service approach provided by trainers,...Show moreLast updated: 30+ days ago
- Promoted
Sales Call Center Agent - Cebu City (start on August 18)
TASQ Staffing SolutionsCebu City, Cebu, Philippines TASQ is looking for sales call center agents to start work onsite and shifting schedules in Cebu City on August 18.High School (old curriculum) or senior high school graduate OR undergraduate compl...Show moreLast updated: 30+ days ago
- Promoted
Voice Service Advisor
MetacomCebu City, Cebu, Philippines Start your career in customer service with us.As a Voice Support Specialist, you will answer customer queries, provide accurate solutions, and build lasting client relationships.Show moreLast updated: 1 day ago
- Promoted
Travel CSR / Customer Service Representative | 100% Onsite,Shifting Schedule
TASQ Staffing SolutionsCebu City, Cebu, Philippines Making reservations for flight, hotel, transfer, bus, train, visa, etc.Bachelor's Degree in Hospitality, Travel and Tourism, certification or equivalent field.
Minimum of 2 years of equivalent worki...Show moreLast updated: 30+ days ago
- Promoted
Travel CSR / Customer Service Representative | 100% Onsite, Shifting Schedule
TASQ Staffing SolutionsCebu City, Cebu, Philippines Making reservations for flight, hotel, transfer, bus, train, visa, etc.Bachelor's Degree in Hospitality, Travel and Tourism, certification or equivalent field.
Minimum of 2 years of equivalent worki...Show moreLast updated: 30+ days ago
- Promoted
Store Cashier - Carcar City Cebu
MR DIY PhilippinesCarcar City, Cebu, Philippines Candidate must possess bachelor’s degree (on Business course or any 4 year course).Has sufficient background in cashiering, preferably with POS experience.
Has the ability to provide quality custome...Show moreLast updated: 30+ days ago
- Promoted
Team Lead - Cebu
TASQ Staffing SolutionsCebu City, Cebu, Philippines TASQ is looking for a travel call center team lead to work on-site either in F.The pre-screening interview will be done over-the-phone.
About the job Team Lead - Travel Account (Cebu).Shift Schedule...Show moreLast updated: 30+ days ago
- Promoted
Store Supervisor / Assistant Supervisor - Carcar CityCebu
MR DIY PhilippinesCarcar City, Cebu, Philippines Bachelor's / College Degree in any field.Required language(s) : Filipino, English.Year(s) of working experience in Retail Industry.
Required Skill(s) : Excellent Organizational Skills, Leadership and Co...Show moreLast updated: 30+ days ago
- Promoted
Sales Call Center Agent - Cebu City (start on August18)
TASQ Staffing SolutionsCebu City, Cebu, Philippines TASQ is looking for sales call center agents to start work onsite and shifting schedules in Cebu City on August 18.High School (old curriculum) or senior high school graduate OR undergraduate compl...Show moreLast updated: 30+ days ago
- Promoted
Call Center Communications Trainer - Cebu City(Hybrid)
TASQ Staffing SolutionsCebu City, Cebu, Philippines Communications Trainer (Cebu) | Hybrid.Hybrid (Onsite during training period) in Cebu.PM - 9 PM | Fixed weekends off.High school graduate or equivalent (High school / senior high school).At least 1 y...Show moreLast updated: 30+ days ago
- Promoted
Travel CSR - Cebu
TASQ Staffing SolutionsCebu City, Cebu, Philippines TASQ is currently hiring English-speaking call center agents for on-site positions in Cebu City.Applicants must have at least one year of experience using GDS platforms, particularly Amadeus, Sabre...Show moreLast updated: 30+ days ago
- Promoted
Store Supervisor / Assistant Supervisor - TabunokTalisay
MR DIY PhilippinesTalisay City, Cebu, Philippines Bachelor's / College Degree in any field.Required language(s) : Filipino, English.Year(s) of working experience in Retail Industry.
Required Skill(s) : Excellent Organizational Skills, Leadership and Co...Show moreLast updated: 30+ days ago
- Promoted
Call Center Agent - CSR (Cebu City)
TASQ Staffing SolutionsCebu City, Cebu, Philippines TASQ is urgently seeking call center agents for on-site employment with shifting schedules in Cebu City.Candidates should be prepared for a phone prescreening.
successful applicants will be invited...Show moreLast updated: 30+ days ago
- Promoted
Call Center Communications Trainer - Cebu City (Hybrid)
TASQ Staffing SolutionsCebu City, Cebu, Philippines Communications Trainer (Cebu) | Hybrid.Hybrid (Onsite during training period) in Cebu.PM - 9 PM | Fixed weekends off.High school graduate or equivalent (High school / senior high school).At least 1 y...Show moreLast updated: 30+ days ago
- Promoted
Store Supervisor / Assistant Supervisor - Tabunok Talisay
MR DIY PhilippinesTalisay City, Cebu, Philippines Bachelor's / College Degree in any field.Required language(s) : Filipino, English.Year(s) of working experience in Retail Industry.
Required Skill(s) : Excellent Organizational Skills, Leadership and Co...Show moreLast updated: 30+ days ago