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Call Center Communications Trainer - Cebu City(Hybrid)

Call Center Communications Trainer - Cebu City(Hybrid)

TASQ Staffing SolutionsCebu City, Cebu, Philippines
30+ days ago
Job description

Position Title : Communications Trainer (Cebu) | Hybrid

Work Arrangement : Hybrid (Onsite during training period) in Cebu

Start Date : ASAP

Account Type : Talent Skilling

Support Type : Support

Shift Schedule : 12 PM - 9 PM | Fixed weekends off

Qualifications :

  • High school graduate or equivalent (High school / senior high school)
  • At least 1 year of experience as a Trainer in any industry
  • Open to process trainers, even those from non-BPO backgrounds
  • Excellent English communication skills
  • Exposure to American culture is a plus

Key Responsibilities :

  • Needs Assessment : Assess the current communication skills of individuals or teams to identify areas for improvement.
  • Curriculum Development : Create training materials, workshops, lesson plans, and resources tailored to specific communication needs.
  • Training Delivery : Conduct workshops, classes, and seminars to teach effective communication techniques, including public speaking, interpersonal skills, professional development, and interview skills.
  • Feedback & Coaching : Offer constructive feedback and coaching during sessions to help trainees enhance their verbal, written, listening, and body language skills.
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    Call Center • Cebu City, Cebu, Philippines

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