Let's tomorrow, together.
At Ubiquity, we live by the mantra head, heart, and hustle. because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. because we are always gracious with our time, our collaboration, and with one another. And because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.
Sound like the right fit? Your tomorrow looks bright at Ubiquity.
Your Role:
Responsibilities:
Approve or reject the service request against our global policies, within our pre-defined service level agreement
Submit work to a list of nominated suppliers, engaging with them to accept the work within the defined service level agreement
Follow up with suppliers and sites to ensure work has been completed, to a satisfactory level
Handle any issues or concerns from the suppliers or internal teams, and resolve problems in a timely and professional manner
Understand market status and produce and maintain all reports as needed.
Continuous review and consolidation of supplier base, making necessary changes in our suppliers based on feedback from sites or other commercial factors
Deliver on ad hoc action plans within designed coverage to reduce costs and renegotiate pricing
Review, validate, and submit purchase orders
Prepare ad-hoc analysis and evaluations on vendors or site spend
Management and control of the set-up of new suppliers and enforcing company standard payment terms.
Regular communication with suppliers, including enforcing our terms and conditions.
Experience:
3 to 7 years of relevant experience
Proficient with Excel, and comfortable working with data, reports, and numbers
Solid understanding of supply chain management processes and procedures
Knowledge, Skills, Abilities & Other Characteristics:
Strong communicator with the ability to demonstrate good two-way communication skills and an ability to communicate fluently in English (written and spoken)
Enjoys helping people and resolving issues, working with our site teams and external vendors, as well as internal stakeholders
Someone who has good attention to detail and is happy to follow a process
An independent problem solver, capable of understanding concerns and finding solutions
A self-starter who can take ownership of delivering our key results, and achieving their service level agreements
Able to work in ambiguous environments
Preferably a graduate of a Finance curriculum
What we do.
Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.
Come as U are, because U Matter at Ubiquity.
We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.
Procurement Specialist • Manila_Bench
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