Job descriptionMinimum Qualifications : - Fluent in English, both written and spoken (Optional : Spanish)- At least 1 year of experience in customer service or a similar role- Excellent attention to detail and communication skills- Strong organizational skills and ability to manage multiple tasks simultaneously- Ability to work independently and within a team- Knowledge of CRM systems and Microsoft Office SuiteQualificationsSkillsBusiness CorrespondencePersuasion and NegotiationCustomer ServiceCritical ThinkingCommunication Skills