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Dynatrace Consultant

Dynatrace Consultant

PHET Enterprise Services (AP) Limited, Philippines Regional Operating HeadquartersTAGUIG CITY,PHL
30+ days ago
Job type
  • Full-time
Job description

Job Description :

As a Site Reliability Engineer, you will play a crucial role in ensuring the reliability, scalability, and performance of our systems. You will collaborate with cross-functional teams to design, build, and maintain scalable infrastructure, automate operational processes, and respond to incidents swiftly. The ideal candidate is passionate about automation, has a deep understanding of system architecture, and is dedicated to delivering high-quality, reliable services.

Responsibilities :

System and Service Reliability

  • Ensure overall reliability and performance
  • Monitoring system health
  • Performing root cause analysis

Incident / Ticket Management

  • Alert management
  • Incident response
  • Triaging, Investigating & Mitigating incidents
  • Co-ordinating with cross functional teams

    • Automation and Tooling

  • Automation and process improvements
  • Developing automation tools, scripts and infrastructure
  • Identify and automate repetitive tasks to reduce manual work

    • Capacity Planning and Scalability

  • Collaborate with development and infrastructure teams
  • Conduct capacity planning exercises
  • Forecast resource requirements
  • Optimize system scalability to handle increased workloads

    • Performance and Optimization

  • Monitor and analyze performance metrics
  • Identify bottlenecks and recommend optimizations
  • Collaborate to optimize application code, database queries and system configurations

    • Reliability Engineering Practices

  • Advocate and implement reliability engg. practices
  • Error budgeting and reviews
  • Conduct blameless postmortems

    • Continuous Improvement

  • Analyze incident trends and monitor system metrics
  • Gather feedback from devops, app developers and customers
  • Identify areas of improvement and collaborate with development teams

    • Collaboration and Communication

  • Foster collaborations with development , operations & cross functional teams
  • Acts as a bridge between different teams
  • Knowledge sharing, promote effective communications
  • Create and contribute to documentation & share best practices