Sales Associate

Key responsibilities

Customer service : Greet customers, answer questions about products and services, and provide a positive shopping experience.

Sales and transactions : Process sales, handle payments using a POS system, and manage returns or exchanges.

Product knowledge : Stay informed about product features, promotions, and company policies to assist customers effectively.

Store maintenance : Restock shelves, organize displays, ensure the store is clean, and help with inventory management.

Team collaboration : Work with other team members to achieve sales goals and provide excellent customer service, especially during busy periods.

Essential skills and qualifications

Communication and interpersonal skills : The ability to communicate clearly and build rapport with customers and colleagues is crucial.

Customer service : Strong customer service skills, including active listening, are necessary to address customer needs and complaints effectively.

Basic math and technical skills : Proficiency in handling cash and using point-of-sale systems is required for processing transactions.

Physical stamina : The ability to stand and walk for extended periods is often necessary.

Flexibility : The position may require working shifts, including evenings, weekends, and holidays.

Education : A high school diploma or equivalent is often the minimum requirement.

Experience : Previous experience in retail or customer service is often preferred.