Responsibilities :
- Transcription : Capturing key points during live or recorded calls.
- Call Preparation : Organizing daily call lists and agendas to ensure seamless client interactions.
- Schedule Coordination : Managing meeting schedules, including adjustments, cancellations, and time zone considerations.
- Report Management : Compiling insightful reports on key metrics and performance indicators.
- Virtual File Management : Keeping virtual files organized and accessible.
- Administrative Support : Managing email correspondence, calendar appointments, and other operational tasks efficiently.
What You Bring :
Relationship Skills : A natural ability to connect, collaborate, and foster trust.
Work Ethic : A proactive attitude, strong organizational skills, and the ability to work independently.
Technical Setup :
Intel Core i3 (6th-12th gen), i5, i7, or AMD equivalent. 8GB RAM, 60GB free hard disk space.Windows or Mac operating system.10 Mbps DSL / Fiber Internet connection (signal-based or wireless not allowed).Benefits That Care for You :
Medical Assistance Program : Includes dental, vision, maternity, burial assistance, and dependent coverage for tenured Cyberbackers.Gift & Rewards Program : Celebrate milestones like birthdays, workanniversaries, and personal achievements with thoughtful gifts.Life Insurance for tenured CyberbackersCareer Growth Opportunities :
Promotions to headbacker or leadership roles with leadership training, domestic and international travel, and speaking opportunities.Over 100 exclusive complimentary classes monthly, conducted by experienced team members.Counter Work-Life Balance :
Paid time off (PTO) credits, paid holidays, and permanent work-from-homesetup.
Foodpanda discounts and exciting contests with prizes.Financial Security :
Profit Share Program : lets you earn a share of the company’s success.After five years, it becomes a retirement plan, providing monthly payments even after you leave—a lasting reward for your commitment.Cybercapital : Loans for home or car purchases at competitive rates.Community Rewards and Recognition :
Access to a supportive community on multiple channels.
Exclusive invite to in-person events
Travel opportunities for top performers, weekly meetings with company
leadership, and a virtual year-end party. Job Security & Training :
Assurance of service fees for completed work, even if clients default.
Paid training and access to the Transition Hub for Cyberbackers needing
temporary workspaces.