Call Center Trainer - Onsite

CALL CENTER TRAINER (ON-SITE)

Starting salary : PHP 18,000 to PHP 23,000

(Please apply only if the salary offer meets your expectations).

Job Description :

• Conduct effective training sessions for trainees.
• Collaborate with co-trainers, managers, and other leaders.
• Identify training needs and develop training plans based on business objectives and operational goals.
• Evaluate the effectiveness of training materials and create an action plan for improvement.
• Continuously review trainees' performance, provide coaching & feedback, and ensure adherence to quality standards.
• Maintain training records and reports to track the progress of individual representatives and the overall effectiveness of training programs.

Qualifications :

So, why join us :

WE LOOK FORWARD TO WORKING WITH YOU!

About ConnectUs Marketing Solutions Inc. :

WHO WE ARE?

ConnectUs Marketing Solutions is a team of highly skilled experts on different virtual business processes. Our services range from general administrative duties from email management to email marketing, bookkeeping to CRM software management, web development & design to online event management, social media marketing to community management. Basically, we can do anything under the sun that can be outsourced, and we know the possibilities of being part of growing companies like yours are endless. For a list of a few of our services, click here.

CMS has been established in 2009 together with its sister company, Linkserve Solutions BPO Inc., another BPO that specializes in inbound and outbound voice calls. We are based in Philippines and current clientele includes mostly businesses in North America, and soon UK and Australia.