Customer Care Associate

Job Summary :

We are looking for a Customer Care Associate to assist customers through phone, email, or chat. You will handle inquiries, provide accurate information, and ensure a positive customer experience.

Responsibilities :

Respond to customer inquiries promptly

Provide solutions and product / service information

Document all interactions accurately

Meet service quality and performance targets

Qualifications :

At least 18 years old

Strong English communication skills

High school graduate or higher

Customer service experience is an advantage

Willing to work assigned shifts

Benefits :

Competitive salary + incentives

HMO / health coverage

Night differential (if applicable)

Paid training and career growth