Job descriptionServe as the second-in-command, leading over 300 employees, collaborating closely with the COO, and developing long-term strategies to drive business growth, operational efficiency, and alignment with industry trends.Monitor business performance through data analysis, ensure adherence to company processes, and implement improvements to meet financial targets, enhance service quality, and maximize productivity.Build and maintain high-level relationships with clients, partners, and industry stakeholders; promote products and services; identify expansion opportunities; and lead initiatives to attract and retain customers.Oversee technical operations to ensure service excellence; analyze market trends and business data to identify opportunities, address challenges, and support data-driven decisions for sustained growth.