Customer Service Representative

We are seeking talented individuals to join our dynamic team as Customer Service Representative. This is a full-time opportunity based in Davao City, Davao del Sur, where you will be responsible for providing exceptional customer service and support to our valued clients.

Location : Davao City

Free Training Offer

What you'll be doing

Handling inbound and outbound calls from customers, providing prompt and efficient assistance

Resolving customer inquiries and complaints in a professional and courteous manner

Accurately documenting customer interactions and following up on any outstanding issues

Identifying opportunities to upsell or cross-sell products and services

Adhering to all company policies, procedures, and quality standards

Participating in regular training and development programs to continuously improve your skills

What we're looking for

Excellent communication and interpersonal skills, with a strong customer service orientation

Fluency in both English and the local language, with the ability to speak clearly and confidently

Proficient in using computer systems and technology, with a quick learning ability

A calm and patient demeanor, able to handle challenging situations with poise and empathy

Commitment to delivering high-quality work and a willingness to go the extra mile for customers

Prior experience in a call centre or customer service role is preferred, but not essential

What we offer

Competitive salary and performance-based bonuses

Comprehensive medical and health insurance coverage

Opportunities for career advancement and professional development

Supportive and collaborative team environment

Modern, well-equipped work facilities with comfortable amenities

Apply now and take the first step towards an exciting career with us.