Billing Consultant (Team Lead)

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About the Role

Performs intermediate technical and responsible administrative work supervising and managing in the billing activities of AIA PH. Collaborates with the Collections team for a seamless and efficient Billing and Collections activities.

• Direct and manage junior to experienced staff in the performance of a variety of policy billing , as well as relevant financial analysis and reporting activities.
• Provide training and guidance to subordinates with respect to understanding, analyzing and reporting of billing output and related operational and financial metrices.
• Monitor assigned billing activities for compliance with established risk and controls management.
• Communicate deadlines and data submission requirements to other departments, such as the suspense reports, to ensure timely and accurate preparation of such analyses.
• Bring inconsistencies and problems to the attention of senior management through risk incidences.
• Provide assistance to the Billing, Collections and Corporate Operations Head in the development, design, implementation and process enhancement initiatives as necessary.
• Maintain client and policy information
• Process bills and payments
• Support policy adjustments
• May facilitate passing through policy-specific client instructions / enquiries to relevant parties