ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced Back-Office Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles and responsibilities :
- Review providers notes
- Send reminders email via e-mail and SMS.
- Maintain accurate records on providers interactions, transaction, feedback, etc.
- Making outbound calls to insurance company to follow-up on client status.
Requirements
At least 6 months BPO experienceExperience handling Pre-Authorization is a PLUS , not requiredGood verbal and written English communication skillsWilling to work onsite in Shaw Blvd, MandaluyongAmenable working night shiftBenefits
What can we offer you?
Competitive salary and benefitsHealth Insurance with free dependents10%-night differentialAttendance BonusPaid time offConvertible to cash leave creditsPerformance AppraisalWork-life balanceA focus on growing your career path with usWe encourage you to follow your passions and learn new skillsOur commitment to you
Strong culture and values-driven leadershipWe create opportunities for you to learn and grow at any stage of your careerContinuous learning and innovationWe foster an all inclusive environment where everyone thrives