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[Rs] Underwriter Portal Change Manager, Apac

[Rs] Underwriter Portal Change Manager, Apac

Eps Staffing Service GroupCity Of Mandaluyong
12 days ago
Job description
  • Essential
  • Good understanding of General Insurance systems, preferably Commercial Insurance systems
  • Have demonstrable practical experience of working with senior executives to prioritise needs to maximise the value delivered
  • Exceptional organization skills, collating and organizing issues / actions / work
  • Ability to complete user stories, business specifications, use cases, functional specifications, workflow diagrams, gap analysis, business case, and ROI analysis documents, as required
  • Have demonstrable practical experience of working with remote teams in a multi-site environment with previous exposure to remote programming teams.
  • Experience and knowledge of change management principles, methodologies and tools
  • Experience of designing and working within clearly structured frameworks and approach
  • Strong Emotional Intelligence (EQ) and ability to network across stakeholders, motivate and get things done.
  • Process orientated, an organiser with strong planning ability and attention to detail
  • Excellent stakeholder management skills.

    • Flexible, influential style.

    • Professional demeanour - executive presence; ability to independently interact with leaders.
    • Personal drive to achieve significant change in relatively short periods of time
    • Desirable
    • Minimum 8 years' business experience
    • Exceptional presentation, engagement and storytelling skills.
    • Knowledge / experience of the insurance lifecycle / products / channels or systems in use.
    • Demonstrate flexible and innovative ways of working, with creative / out-of-the-box thinking
    • Strategic thinker, proactive and solutions oriented
    • Collaboration across business and IT disciplines to achieve process performance results
    • A solid understanding of how people go through change and the change process
    • Ability to clearly articulate messages to a variety of audiences
    • Excellent communication skills - written and verbal to internal and external stakeholders.
    • Ability to decompose complex issues, find solutions and summarise in plain English.
    • Willing to roll his / her sleeves up to get things done.
    • Influence, coach, manage stakeholders to get things done and effect change quickly.
    • Resilience - ability to adapt to / cope with change.
    • Ability to multi-task in a fast-paced environment.
    • High level of attention to detail and accuracy.
    • Leadership - driving team members to be accountable and responsible for actions.
    • Pro-active interested involvement with department objectives and service levels.
    • Excellent organisational skills.
    • Effective teamwork within a diverse work environment.
    • Ability to manage team workload, morale, staffing issues where appropriate.
    • Strong work ethic.