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Customer Care Specialist

Customer Care Specialist

SnaphuntTaguig, Philippines
30+ days ago
Job description

The Offer

  • Work alongside & learn from best in class talent
  • Flexible working options
  • Leadership Role

The Job

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.

    • The Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the Other Services industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You are a self-starter and demonstrate a high level of resilience
  • You are a strong mentor and coach who can build high performing teams
  • You are highly goal driven and work well in fast paced environments

    • The Employer

    Our client is the headhunting arm basically servicing the executive, management, supervisory and highly technical positions.

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    Customer Care Specialist • Taguig, Philippines