Accounts Receivable Clerk (Spanish Bilingual)

The Accounts Receivable Clerk will be the main point of contact for finance-related questions from clients. The monthly collections process will be their responsibility which involves late fees, payment reminders, phone calls, managing portal closures, and sending clients to collections.

Job Responsibilities

• Make outbound calls to remind clients of outstanding invoices;
• Contact clients about their first invoice and enroll them in automatic payments;
• Creating and sending invoices, late fees, and payment reminders to clients;
• Process and apply credit memos to accounts;
• Answer inbound calls to assist clients with billing inquiries;
• Respond to client’s email billing inquiries;
• Process automatic payments;
• Manage the process to send delinquent accounts to collections agency;
• Apply checks from the lockbox and scan them to the appropriate account;
• Monitor inbound ACHs and apply for payments;
• Close delinquent client’s portal access and reopen the portal once outstanding invoices are paid;
• Perform payment merchant reconciliations to ensure accuracy;
• Perform other duties as assigned.

Requirements

Preferred Qualifications :

System Requirements

Benefits