Job Title : Customer Service Representative
Location : Remote
Employment Type : Full-Time
Job Overview :
Join our passionate team at Remote VA as a Customer Service Representative . In this role, you will be the first point of contact for our customers, providing exceptional service and support to enhance their experience with our brand.
Key Responsibilities :
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Assist customers with product information, order processing, and troubleshooting.
- Maintain accurate records of customer interactions and transactions.
- Resolve customer complaints efficiently and escalate as necessary.
- Provide feedback to management on potential improvements to customer service processes.
- Promote a positive customer experience through effective communication and problem-solving skills.
Requirements
Requirements :
Proven experience in a customer service role.Strong communication and interpersonal skills.Ability to work independently and manage time effectively in a remote environment.Proficiency in using customer service software and tools.Excellent problem-solving skills and attention to detail.Positive attitude and a friendly demeanor.Availability to work flexible hours, including weekends if required.Benefits
Working Schedule
Work full-time from 9 AM - 5 PM EST.Work from homeSalary USD 600Monthlysend your CV and portfolio to : joeyramones009@gmail.com