Retail Regional Operation / Area manager

Job Title

Retail Operations Manager

Location

Manila, National Capital Region, Philippines

Employment Type

Full-time

Seniority Level

Mid-Senior Level

Job Function

Sales and Management

Responsibilities

• Revenue management : guide the store to formulate daily revenue targets based on the monthly revenue target set by headquarters; achieve the revenue budget; collect daily revenue data; identify reasons for budget shortfalls; and provide guidance to the store management team.
• Personnel management : supervise and guide the store management team to stabilize store personnel structure and develop plans to improve KPI results for all employees.
• Profit and loss management : analyze gross profit, operating profit, costs, and losses using store report data.
• Goal management : develop quantifiable and time-bound goals (e.g., revenue milestones, store improvement objectives, mentoring goals for employees); follow up on progress.
• Standard management : handle principle issues according to company solutions; set high standards for store management work hours and ensure compliance; make effective decisions on all standard issues.
• Cost management : guide stores to implement personnel cost control and budget control measures to reduce company costs; manage controllable expenses for regional stores.
• Safety management : improve safety awareness of all employees; impose safety management requirements for equipment such as cash registers, fire protection, monitoring equipment; ensure standardized operation to reduce work-related injuries.
• Brand management : promote brand loyalty and convey the company’s brand concept to internal employees and external customers; foster employee brand awareness; achieve customer recognition of the brand.

Qualifications

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