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Strategic Account Manager (Mandarin speaking)-BGC

LazadaPhilippines

30+ days ago

Job description

Department : Commercial Location : Philippines Department : Commercial Location : Philippines Job Description The role

Commercial Key / Strategic Account Managers are expected to :

Be the main point of contact for their managed accounts
Help develop and foster relationships with our brands / sellers, help them meet their goals / objectives while also taking into consideration the platform's priorities
Manage their portfolio, helping ensure sellers meet baseline target, and achieve stable and sustainable growth
Work with the seller and make strategic recommendations matched with how their store is trending (touching on assortment, investments, activations)
Look at category trends, recommend best practices
Manage the seller's expectations to be at par with what similar sellers are investing (both in driving traffic and promotions)
Work with different functional teams to maximize the tools available for their seller

Key Tasks & Responsibilities

Establishing strong relations with sellers / brands and supporting their performance, as their main contact point

Identifying key assortment opportunities, building sales team priority plan to assist for execution

Supporting product and content creation process to increase assortment live

Planning and maintaining constant stock availability

Ensuring ambitious revenue growth

Coaching sellers / brands on competitive pricing and promo tools

Suggesting promotions to sellers / brands, selling marketing services, organizing these campaigns internally

Building weekly marketing plan, determining which products / subcategories will be promoted on website and through all marketing channels (newsletters, Facebook, and display etc.)

Developing strong analytics to evaluate daily / weekly / monthly performance and optimizing further marketing, pricing and product selection

Specific to this role : coordinate between different segments, regional China brands team to help ensure we deliver growth

Specific to this role : coordinate with cross-functional teams to build the right packages for China brands Job Requirements Qualifications & Skills

2-3 years of working experience

Fluent in Chinese / Mandarin (reading, writing, speaking)

Experience with fast-paced industry, Distribution, Retail or Multinational Brands is a plus

Self-motivated, can do attitude, enthusiasm for ecommerce and its possibilities

Outstanding communication and negotiation skills

Strong analytical skills and comfortable with numbers

Able to form good and strong relationships with brands & partners

Comfortable with creating and presenting Business Review decks to top management

Good command of Excel and other Microsoft Office applications

Requirements / Qualifications(good to have) :

E-commerce experience is a plus

Experience in working with Chinese merchants / brands is a plus