Medical Receptionist with virtual calls (on-site)

URGENT HIRING : Virtual Medical Receptionist Location : Sto Cristo, Angeles City, Pampanga Schedule : Onsite | Morning Shift | 7 : 00 AM – 4 : 00 PM Are you a detail-oriented, tech-savvy professional with a background in healthcare and customer service? We’re looking for a Virtual Medical Receptionist to join our growing team! In this onsite role, you'll support front desk operations virtually — ensuring a seamless, compassionate, and professional experience for patients from first contact to follow-up. Key Responsibilities Respond to incoming calls, emails, and messages with professionalism and empathy Schedule, confirm, and manage patient appointments Accurately input and update patient records and insurance details Maintain accuracy and confidentiality in Electronic Health Records (EHR) Verify insurance coverage and assist with billing-related inquiries Coordinate referrals and facilitate communication between patients and healthcare providers Proactively resolve patient concerns and ensure a high level of satisfaction Complete tasks with strong attention to detail and a commitment to quality Qualifications Experience in medical administration, healthcare support, or clinical office work Familiarity with medical terminology and healthcare documentation, outbound and inbound calls. Technical Skills : Proficient in using EHR systems Comfortable with Microsoft Office, Google Workspace, and scheduling tools Tech-savvy and confident navigating multiple digital platforms Soft Skills & Personal Qualities : Strong understanding of HIPAA regulations and patient confidentiality Excellent English communication skills – both written and verbal High attention to detail and excellent organizational skills Proactive, resourceful, and solutions-oriented Eager to learn and thrive in a fast-paced healthcare environment Takes ownership and delivers exceptional customer service