Research and Data Analyst

Position : Research and Data Analyst

Location : Pasig City

Work Setup : Remote

Shift Schedule : Night Shift

Job Summary

As a Research and Data Analyst, you will transform complex datasets into actionable insights to support data-driven decision-making. You will perform research and reporting, maintain data integrity across platforms, and create meaningful dashboards to drive business intelligence and operational efficiency. This role involves close collaboration across multiple teams to enhance CRM processes, streamline operations, and strengthen overall data strategy.

Responsibilities

• Gather, process, and analyze data from multiple sources, including Salesforce CRM, to generate actionable insights
• Maintain data accuracy and integrity by auditing, cleaning, and updating records regularly within Salesforce
• Conduct market research, trend analysis, and competitor benchmarking to support strategic planning
• Build and maintain reports, dashboards, and data visualizations using Salesforce and BI tools to aid decision-making
• Collaborate with cross-functional teams to improve data utilization, workflow efficiency, and reporting accuracy
• Identify automation and process-improvement opportunities using Salesforce and related tools
• Support the implementation of data governance frameworks to ensure compliance with internal standards and regulations

Qualifications