CRM Specialist / Lead (SMS Campaigns) - QC - Gaming / E-Com / Fintech

SALARY RANGE (Specialist) : ₱30,000 - ₱45,000 | Depends on qualifications

SALARY RANGE (Lead) : Up to ₱70,000 | Depends on qualifications

WORK SCHEDULE : Mondays to Fridays | 9 hours inclusive of 1 hour Break from 8 : 00 AM – 10 : 00 AM (Flexible Start Time) to 5 : 00 PM – 7 : 00 PM (Flexible End Time)

WORK LOCATION : Quezon City

• 3+ years of experience in CRM, retention, or lifecycle marketing in a Gaming, E-Commerce, or Fintech Industry
• Proven hands-on experience running high-volume SMS campaigns and A / B tests
• Experience working with telco dashboards, SMS platforms, or CRM tools
• Deep knowledge of segmentation, player lifecycle triggers, and retention journeys
• Familiarity with omnichannel approaches : SMS + Viber + email or push
• Detail-oriented, proactive, and comfortable with performance reporting