Fraud & Payments Operations Specialist

We’re seeking a detail-oriented and data-driven Fraud & Payments Operations Specialist to protect our game economies and player ecosystems from payment abuse. You will be together with the team on the front lines of fraud detection and account review, balancing real-time reaction and thoughtful investigation to maintain transaction integrity across our games.

About the Role

• Monitor dashboards, financial platforms, and game logs to detect suspicious behavior.
• Review flagged orders and determine whether to approve or deny purchases.
• Use internal tools (Glyph CST, Safetech, Kibana, etc.) to evaluate user legitimacy.
• Enforce bans on fraudulent accounts or Steam IDs; escalate edge cases.
• Create and manage rules in fraud prevention systems to stay ahead of new tactics.
• Collaborate with support, publishing, and platform teams to refine processes.
• Deliver regular reports summarizing fraud trends and mitigation actions.

Requirements

Nice to Have :

Benefits