Work location : Pasay & Quezon CityRequired Experience- Bachelor's degree holder- Fluent in English & N1 level Japanese Speaker- Has experience in Customer Service work- Must be flexible and can work under pressure- Can handle multiple tasks- Can assist Japanese management- Must take the whole responsibility of training staff across branchesPosition Summary : The Service Supervisor is responsible for managing the daily operations of the service team, ensuring high-quality customer service, resolving issues, and driving team performance. They lead, motivate, and support service staff to meet or exceed service objectives while maintaining a positive customer experience.