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Customer Service Representative - START ASAP (With Sign on Bonus)

Customer Service Representative - START ASAP (With Sign on Bonus)

ISTA Personnel SolutionsMakati, Metro Manila, PH
30+ days ago
Job type
  • Quick Apply
Job description

ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!

Start ASAP and earn yourself a sign on bonus!

Job Description :

  • Provides customer support through different communication channels (Phone, email, chat).
  • Resolve issues & accommodate customer inquiries to ensure satisfaction with products or services.
  • Collaborate with colleagues and different departments to resolve complex issues
  • Maintain accurate records on customer interactions, transaction, feedback, etc.

Requirements

  • At least 6 months of BPO work experience
  • Good to excellent verbal and written English skills
  • Ability to display empathy and patience in addressing customer concerns
  • Strong problem-solving skills
  • Adaptability to a changing work environment
  • Ability to remain calm under pressure
  • Proficiency in using computer systems and relevant software
  • Willing to work onsite in Buendia, Makati or Shaw, Mandaluyong
  • Amenable working night shift
  • Benefits

    What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills
  • Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives
  • Create a job alert for this search

    Customer Service Representative • Makati, Metro Manila, PH

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