Partnership Manager (For Pooling)

At Athena, we empower possibility through transformative delegation. True leaders reflect on what they want in life and map the path to get there. We clear the way by pairing exceptional Philippine-based EAs with our driven members and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our members’' work and lives.

With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

Role Overview

As a Partnership Manager, you'll be instrumental in fostering and maintaining member-XP partnerships that drive growth and innovation within our organization. Your core responsibility is to identify, nurture, and oversee Athena’s partnerships with members. Leveraging your expertise in negotiation, relationship building, and strategic planning, you'll facilitate collaborative opportunities to enhance our market presence and achieve long-term objectives.

Duties & Responsibilities

• Member and Crisis Management : Knows members and partnership well enough to step in during an emergency.  Ensures the member is always covered even when unforeseen circumstances arise.
• People and Relationship Development : Knows members, cultivates lasting member relationships, and understands members' business and personal strategies to determine their priorities and capabilities, and align executive partner capabilities and resources.
• Business Acumen and Strategic Planning : Determines how Athena and their XP can help the member reach their goals while optimizing the benefits of the partnership.
• Negotiation Skills : Prioritizes Athena's business interests and profitability while seeking mutually beneficial outcomes for both Athena and the member.
• Critical Thinking and Problem-Solving : Determine the potential benefits and consequences of different options, and make a judgment based on the best option for all parties involved.
• Communication Skills : Fosters member engagement and trust in the partnership through communication.
• Conflict Resolution : Resolve conflicts diplomatically and constructively, fostering positive outcomes and maintaining productive relationships.
• Leadership : Lead by example, providing guidance, direction, and support to team members, and fostering a culture of collaboration and accountability.
• Global Experience : Navigate cultural nuances and complexities to effectively manage partnerships on a global scale. May be required to support members in multiple countries and time zones around the world.
• Operations and Member Relationship Experience : Blend operational expertise with member relationship management skills to optimize processes and enhance member satisfaction.
• Performance Management and Accountability : Set clear goals, track performance metrics, and hold both individuals and teams accountable for results.
• Adaptability and Flexibility : Thrive in a fast-paced, ever-evolving environment, adapting strategies and approaches as needed to achieve success.
• Relationship Management : Cultivate and nurture relationships with key stakeholders, fostering trust and collaboration to drive mutual success. - include XPs and Members.
• Support and Development : Provide resources, empowerment, training, and support necessary for EAs to consistently deliver high-quality services.

Key Stakeholders

Competencies

Performance Management

Decision-Making

Communication

Member Relationship Management

Adaptability

Punctuality

Analytical Thinking

Relevant Experience Required

Ability to conduct investigation and root-cause-analysis (RCA) to address challenges effectively.

Educational and Certification Requirements

Bachelor's degree in business, marketing, or related field required; master's degree or MBA considered advantageous.

Direct Reports and Span of Control

10-15 Executive Partners

Equal Opportunity Employer : At Athena, we are deeply committed to fostering an inclusive and diverse workplace environment. We believe that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our success as a company and as a community.