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Client Onboarding Specialist - Work From Home
VericlePhilippines, Philippines11 days ago
Job descriptionPromote teamwork with cross-functional teams to support the provider's transition. Help practice owners reach their business goals using Vericle software and services : Analyze client needs and establish expectations for office workflow, EHR configuration, CRM and the RCM teams. Point of contact for clients who will need to collaborate with multiple teams to ensure all onboarding tasks are completed. Teach practice owners how to use Vericle's embedded analytics and 3-rd party apps to improve office profitability, patient flow, compliance, and billing processes. Build state-of-the-art Client Relationship Management (CRM) processes and systems to improve the professionalism and scalability of Vericle systems and services. QUALIFICATIONS 2+ years of Client Account Management for a medical billing BPO Experience in managing multiple healthcare provider relationships in US Knowledgeable in healthcare insurance policy concepts Familiar with US medical insurance industry and insurance claims processing cycle Knowledge of ICD-10, CPT, and HCPC SKILLS Motivated self-starter Solid problem-solving and learning skills Project management Commitment to and expectation for teamwork Excellent verbal and written communication skills Comfortable at conflict resolution Comfortable working in Eastern Time NOTE Must have stable internet connection minimum of 5 MBPS Must be comfortable working the US business hours Must own a laptop with at least 8 GB memory
We are a Health IT and RCM service company with a leading edge EHR software product and a medical billing BPO.
We are looking for a self-driven Client Onboarding Specialist to build and scale up this enterprise.
A competitive base salary and generous fringe benefits supplemented by growth-based bonuses make this job especially attractive for entrepreneurial-minded professionals who value autonomy and expect to profit from growth.
- RESPONSIBILITIES
- Assist in building and managing strong and lasting client relationships during implementation.
Maximize testimonials and client referrals and minimize client attrition
Provide the practice owners and office staff with a Point of Contact to EHR developers and RCM analysts.