Job descriptionJoin Concentrix Iloilo – Build Your Career in the City of Love! We accept Fresh Grads, No BPO Experience & Career Shifters (Mcdo, Jollibee, Barista, SM Sales, Puregold, Hotel, IT - ANY Industry!) Ready to start or grow your career with a global leader in the BPO industry? At Concentrix Iloilo, we’re hiring passionate and driven individuals to join our team and support some of the world’s top brands. Whether you’re a fresh graduate or an experienced professional, there’s a place for you here! Why Iloilo? Known as the City of Love, Iloilo offers a blend of modern city living and rich cultural heritage. With its growing IT-BPO hub, affordable lifestyle, and welcoming community, Iloilo is one of the best places to launch or grow your career. Our site is conveniently located near malls, universities, and transport hubs, making work accessible and enjoyable. What We Offer: Competitive salary package (₱16,000–₱25,000 depending on account and experience) Night differential pay and monthly performance incentives HMO and life insurance coverage (with options for dependents) Paid training and skills development opportunities Clear career growth and promotion pathways Fun, engaging, and inclusive workplace culture Prime location in Iloilo City’s business district Qualifications: At least High School Graduate (Old Curriculum) / Senior High School Graduate College undergraduates and graduates are welcome to apply With or without BPO experience – fresh graduates are encouraged! Good English communication skills Willing to work onsite at Concentrix Iloilo Amenable to shifting schedules, including nights, weekends, and holidays Job Description: As a Customer Service Representative, you will: Assist customers via phone, chat, or email inquiries Provide support for billing, product, or technical-related concerns Ensure excellent customer satisfaction while representing global clients Collaborate with supportive teammates and leaders to achieve success Your career journey starts here at Concentrix Iloilo! Enjoy competitive pay, great benefits, and the opportunity to thrive in one of the fastest-growing BPO hubs in the Visayas. Apply today and be part of our Concentrix Iloilo family!