Team Manager - Davao

Job Summary

Are you are passionate about driving process improvement and motivating a team of driven, customer-obsessed associates and team leads? Do you love to analyze systemic issues and implement solutions to challenging problems? If you answered yes to both these questions we have the career for you in Davao!

A Team Manager sets the vision and culture of their teams by setting individual and team performance expectations / goals, maintaining focus on improving customer satisfaction, and identifying customer impacting issues and implementing dynamic solutions.

People Management Responsibilities :

• Leading and developing a team of 20-30 associates; responsible for the overall performance management, coordination and evaluation of the team
• Develop and Achieve performance goals and objectives in line with the network wide vision and goals
• Carrying out supervisory responsibilities in accordance with Amazon’s policies and procedures; additional responsibilities include interviewing, training, planning and assigning work, reviewing employee performance, and conflict resolution
• Mentoring to new managers and as well as employees with high growth potential
• Leading site-level initiatives, primary owner of functional responsibilities that impact overall site : Performance Related Pay and transportation are two examples
• Communicating policies to associates as the primary information source for staff
• Ensure compliance and consistency; corrective action and documentation

Business / Operations Management Responsibilities :

We are open to hiring candidates to work out of one of the following locations :

Virtual Location - PHL

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS