ISTA Solutions , an outsourcing / offshoring company, is in search of an experienced Customer Service Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles and responsibilities :
- Receiving inbound calls via the Inbound Queue
- Receiving inbound emails from the company customer service.
- Inputting data on client tools and systems
Requirements
At least 1 year BPO experienceFinancial account experience is a PLUSAbility to multitask (taking in calls and responding to email)Must know how to use MS Word, Excel, OutlookExcellent verbal and written English skillsWilling to work ONSITE in Buendia, MakatiAmenable working night shiftsBenefits
What can we offer you?
Competitive salary and benefitsHealth Insurance with free dependents10%-night differentialAttendance BonusPaid time offConvertible to cash leave creditsPerformance AppraisalWork-life balanceA focus on growing your career path with usWe encourage you to follow your passions and learn new skillsOur commitment to you
Strong culture and values-driven leadershipWe create opportunities for you to learn and grow at any stage of your careerContinuous learning and innovationWe foster an all inclusive environment where everyone thrives