Non-Voice Account in Concentrix Taguig | Customer Service Representative

🌟 We're Hiring : Customer Service Representative! 🌟

We are seeking a dedicated and detail-oriented Customer Service Representative to join our Non-Voice Account team at Concentrix Taguig. The ideal candidate will excel in written communication, problem-solving, and providing exceptional customer support through digital channels including email, chat, and other non-voice platforms.

📍 Location : Taguig, Philippines

⏰ Work Mode : Work From Office

💼 Role : Customer Service Representative - Non-Voice Account

What You'll Do :

💬 Handle customer inquiries via email, chat, and other digital platforms

🔍 Research and resolve customer issues efficiently and accurately

📝 Document customer interactions and maintain detailed records

⚡ Meet response time and quality standards consistently

🤝 Collaborate with team members to ensure seamless customer experience

📊 Follow established procedures and escalation protocols

What We're Looking For :

✅ Excellent written communication and typing skills

✅ Strong attention to detail and accuracy

✅ Customer service experience preferred

✅ Ability to multitask and work in a fast-paced environment

✅ Basic computer proficiency and technical aptitude

✅ Problem-solving mindset and patience

Ready to make an impact? 🚀 Apply now and let's grow together!