Job descriptionAlorica Sta. Mesa, Manila Is Hiring! Customer Service Representatives | No BPO Experience Required | Open for Newbies & Tenured Agents Looking for a BPO job in Manila with paid training, a supportive team, and real career growth? Alorica Sta. Mesa, Manila is now hiring Customer Service Representatives — and yes, NO call center experience is required. New to BPO? Start here. Alorica is one of the best companies for gaining call center experience because it’s beginner-friendly, it’s easy to get in, and many accounts are easy to learn—plus you’ll receive paid training, coaching, and guidance from Day 1. Career Shifter? You’re Welcome Here. Even if you’re from a different industry, you can still apply. We accept applicants with experience from: Jollibee, McDonald’s, Starbucks, Dunkin’ SM Sta. Mesa / Robinsons Magnolia / nearby malls (sales staff, cashiers, baggers, merchandisers, promoters) Puregold, Savemore, Alfamart, Mercury Drug, local groceries Ace Hardware, Wilcon, Handyman, local hardware stores Hotels & hospitality (front desk, concierge, housekeeping, service crew) Restaurants, delivery, office/admin jobs, and more Many accounts are easy to learn, and the team is very supportive — you’ll get tips and guidance during assessments and interviews, and paid training is provided. Why Apply at Alorica Sta. Mesa Manila? No BPO Experience Needed – training + coaching included Beginner-Friendly & Supportive Culture Competitive Salary Package for newbies AND experienced agents Supportive Recruitment Team – guidance during assessments + interview tips Promotions Based on Performance – not based on having a degree Career paths to: Trainer | QA | Team Leader | SOM | OM At Alorica, you can grow through results — many leaders started as agents. Easy, Guided Application Process We keep it friendly and straightforward. You’ll get support in: Pre-screening Assessments Interview preparation and tips Clear next steps until onboarding You won’t be left guessing — we guide you all the way. Basic Qualifications (Newbie-Friendly!) ✔ At least Senior High School (SHS) Graduate ✔ High School Graduate (Old Curriculum) – accepted ✔ With or without BPO experience ✔ Willing to work onsite in Sta. Mesa, Manila ✔ Basic English communication skills Job Role Overview Assist customers with inquiries and concerns Provide accurate and friendly support Follow call flow and quality standards Deliver excellent customer experience Full PAID training is provided — beginners are welcome! Prime Location – Alorica Sta. Mesa, Manila Work in a very commuter-friendly area in Manila: Sta. Mesa, Manila Accessible via LRT-2 (V. Mapa / Pureza stations) and major jeep/bus routes Easy commute from Sampaloc, Quezon City, San Juan, Mandaluyong, Pasig, Makati, and nearby areas Near SM Sta. Mesa, Robinsons Magnolia, plus plenty of food spots, cafes, and essentials Great for applicants who want quick transport options and a central location Less commute stress, more time for rest and life. Join Alorica Sta. Mesa Manila Today If you want: a stable job in Manila a supportive environment paid training + coaching and real promotion opportunities Apply now and start your BPO journey with a company that supports you from Day 1.