Department : Commercial Location : Philippines Department : Commercial Location : Philippines Job Description The role
The Key Account Manager drives the overall growth of his / her assigned account portfolio. Portfolio will include strategic accounts of the platform. He / she will be responsible for overall account management, sales analysis, assortment expansion, business reviews, and issue resolution. He / she will be involved in cross-functional areas such as planning, pricing, marketing, fulfillment, and operations. The role is accountable for delivering growth and overall stakeholder management for big sellers and brands.
Key Tasks & Responsibilities
Category Knowledge :
- Be a go-to person for a couple of sub-categories (business acumen, trends, etc.)
- Be able to understand and use data analysis and industry insights to develop a strategy that is communicated and delivered through managing key accounts
Operational Excellence
Coordinate with the cross-functional teams to grow business of sellers and brandsCollaborate with relevant teams such as Finance, Logistics, and Customer CareStrategy Leadership
Work alongside platform operations, campaigns / traffic / marketing teams to meet metrics and business growthWork with other key account managers to effectively execute category strategy and achieve key metrics revenue, orders, buyers, etc.) Job Requirements Key Qualifications & SkillsBachelor's / College Degree related to Sales, Marketing, and / or Business (retail and marketing knowledge and experience would be a plus) with entrepreneurial mindset2-3 years of sales and account management experience for sellers and brands preferably belonging in the industry of Fashion (shoes, clothing, bags, accessories, etc.)Can easily build rapport and professional relationship to Key Accounts (big sellers / brands)Strong analytical and critical thinking skills, has business acumenInnovative problem-solving skills; dissect and determine root causes of problems and implement solutionsOutstanding communication and negotiation skillsAdept in business tools such as dashboards, spreadsheets, and other online applicationsSelf-motivated, driven, enthusiastic for e-commerce (including its possibilities and dynamics)Flexible, adaptive, and versatile – need to be able to work with different people and teamsFluency in English (proficiency in Chinese would be a plus)