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Medical Healthcare Insurance in Makati City - Virtual Interview
Global Meta JobsMakati, National Capital Region, PH4 days ago
Job descriptionStrong communication and interpersonal skills Willing to work onsite in Makati Amenable to shifting schedules, including weekends and holidays Ability to handle confidential information with integrity Customer-focused with a problem-solving attitude Provide prompt and professional assistance to clients regarding healthcare insurance policies Handle inquiries related to coverage, eligibility, claims, billing, and benefits Maintain accurate and up-to-date documentation of customer interactions Resolve issues efficiently while ensuring excellent customer satisfaction Adhere to call handling procedures, quality standards, and compliance requirements HMO (Health Maintenance Organization) coverage Employee Assistance Program (EAP) Integrated Medicine Program Paid Leaves (Sick Leave, Vacation Leave, etc.) 13th Month Pay Company-sponsored Trips, Events, or Retreats
We are seeking highly motivated and compassionate Customer Service Representatives to join our team in providing top-tier support for a leading Medical Healthcare Insurance account. As the first point of contact, you will assist clients with inquiries related to health insurance coverage, benefits, claims, and general customer service concerns. This is an onsite role based in Makati City, with a supportive work environment and exciting employee benefits.
Qualifications :
- Minimum of 3 to 6 months experience
- Must be at least a K-12 Graduate or 2nd year completed in college
- Must be a College Graduate (for No BPO Exp)
- Preferably with at least 1 year experience in a call center / BPO setting
- Required : Minimum 3 to 6 months call center experience
- Preferred : Background in Healthcare or Health Insurance accounts
Additional Requirements :
Job Responsibilities :
Compensation and Benefits :
Competitive Salary Package
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Healthcare Insurance • Makati, National Capital Region, PH
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