Freshers friendly - Collection account
Sapient Solutions - SGSShaw Boulevard, National Capital Region, Philippines19 hours ago
Job descriptionHigh school diploma or equivalent Excellent verbal communication and active listening skills Proficient with computers and able to navigate multiple systems simultaneously Strong problem-solving abilities with a calm, solution-focused approach under pressure Capable of managing high call volumes in a fast-paced, customer-focused environment
Easy and Fast One-day Hiring Process! Earn up to 25k monthly plus more benefits! We are looking for a Customer Service Representative in our Metro Manila Sites! This is for urgent hiring, don’t miss this opportunity and Apply Now!
Responsibilities :
- Handle inbound calls and provide accurate information regarding products and services
- Assist customers with placing orders, processing returns, and resolving product-related issues
- Address customer complaints and escalate complex concerns to the appropriate teams when needed
- Maintain a courteous and professional tone to ensure a positive customer experience
- Consistently meet performance metrics for call quality, resolution time, and customer satisfaction
Qualifications :
BE PART OF A GROWING TEAM AND ENJOY WORK-LIFE BALANCE!
Give us a ring, and let’s talk about how we can help you. Apply today!
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Account Friendly • Shaw Boulevard, National Capital Region, Philippines
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