Position Summary
The Reports Manager Specialist plays a critical role in ensuring the smooth operation of the Fulfillment Department by providing accurate and timely reporting. This position will be responsible for creating scorecards, managing data, and generating reports to support decision-making. Our client is an enterprise car parts e-commerce company.
Requirements
Responsibilities
- 5+ Years of experience in fulfillment analytics
- Scorecard Creation : Develop and maintain Fulfillment SPP Scorecards to track key performance indicators.
- MCR Management : Update MCR receiving statuses for all inbound shipments and audit MCRs prior to release.
- Reporting : Create and manage various reports as needed to support the Fulfillment Department.
- Data Management : Generate weekly and monthly Fulfillment Actuals files.
- Issue Tracking : Create Zendesk tickets for SKU inspection.
- Other Tasks : Perform additional tasks as assigned by the manager.
Qualifications
Technical Skills :Intermediate proficiency in ExcelExperience with reports management tools and systemsSoft Skills :Excellent written and verbal communication skillsStrong organizational and time management skillsAttention to detail and accuracyAbility to work independently and as part of a teamSchedule
Flexible : Monday-Friday, 3 : 00 PM-12 : 00 AM or 4 : 00 PM-1 : 00 AM EST.Preference : Maintain coverage at 4 : 00 PM during Daylight Savings Time in EST.Benefits
Paid Time Off100% Remote / Work From HomeTraining & DevelopmentPerformance BonusContract Role, Chance of Full-time with benefits