Store Crew

The Store Crew is responsible for providing excellent customer service and supporting the daily operations of the store. This role involves assisting customers, maintaining a clean and organized store environment, and ensuring that products are properly stocked and displayed.

Responsibilities : Customer Service :

Greet and assist customers in a friendly and professional manner.

Provide information about products, promotions, and policies.

Handle customer inquiries, complaints, and returns with patience and efficiency.

Sales and Upselling :

Actively engage in selling products and achieving sales targets.

Upsell and cross-sell relevant products to enhance customer satisfaction.

Maintain product knowledge and stay updated on new arrivals and promotions.

Merchandising / Stock Management :

Receive and check incoming stock against invoices.

Ensure proper shelving, organization, and display of merchandise.

Monitor and report on stock levels to prevent shortages or overstock situations.