Mandarin-Fukien Financial Support Specialist ( Dayshift)

Position : Mandarin-Fukien Financial Support Specialist

Company Industry : BPO Company

Work Location : BGC, Taguig City

Work Schedule : Dayshift Schedule

Salary : Php 45,000-Php 55,000

Work Set Up : Work On-site

BENEFITS :

✨HMO upon regularization

✨Vacation Leave and Sick Leave upon regularization

✨Incentive-based allowances

✨Government-Mandated Benefits

✨13th-month pay

REQUIREMENTS OF THE JOB :

✨Filipino who can speak, read, and write in Mandarin and Fukien (conversational level)

✨Filipino who can speak English (conversational level)

✨At least 2nd-year College Undergraduates are welcome to apply

✨No age limit and no gender preferences

✨3-6 months of customer service experience is a big plus

✨Can start as soon as possible

RESPONSIBILITIES OF JOB APPLICATION :

✨Taking inbound calls and providing customer service to local bank credit card customers.

✨Responsible for any bank-related matters.

✨Answering inquiries or concerns related to credit cards.

✨Handle credit card redemptions.

✨Assist in the redemption of the gift certificate.

✨Discuss the credit card perks.

✨Discuss the payment terms and card activation.

✨Verify the account information and updates.

RECRUITMENT PROCESS : (ONLINE OR FACE TO FACE)

✨Paper Screening

✨Initial Interview

✨Hiring Manager's Interview

✨Language Assessment

✨Final Interview

✨Job Offer