Talent.com
This job offer is not available in your country.
Desktop Support Engineer

Desktop Support Engineer

Axiom TechnologiesMetro Manila, Philippines, Taguig
30+ days ago
Job type
  • Full-time
Job description

Axiom Technologies is a Global-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

  • Desired Experience :
  • Computer OS / Peripherals troubleshooting
  • Handling Different PC Operating Systems ( Windows 7 / 8 and 10)
  • Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
  • Basic knowledge of SOE and group policies
  • Printer support
  • Good knowledge of MS Office tools installation & troubleshooting
  • Excellent customer service and people skills
  • Field experience supporting a variety of technologies and services
  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
  • Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Personal Attributes :

  • Excellent End-user computing skills.
  • Good knowledge of Infrastructure support.
  • Strong analytical and problem-solving capabilities
  • Well-organized and extremely detail-oriented
  • Strong customer service ethic and great communication skills, both oral and written
  • Passionate about delivering quality no matter what you are doing
  • Can work both independently and in a collaborative team-oriented environment
  • A self-starter, motivated to push the limits and think outside of the box
  • Fondness for solutions that are simple, elegant, and effective
  • Ability to work with and maintain confidential information

    • In-depth knowledge of :

  • Windows OS (e.g. XP, Vista, Windows 7, 10)
  • Microsoft Office applications
  • PC Laptop hardware
  • PC Laptop peripherals, including printers
  • Mobile devices

    • Basic knowledge of :

  • Active Directory
  • Exchange
  • Apple OS
  • SCCM

    • IT Qualifications

    At least two of the following :

  • PC Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area
  • Microsoft Office Specialist (MOS) Certification

    • Experience in a similar role

  • 3+ years of relevant experience.

    • What next?

    If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @