Pharmacy Support Specialist

Job Description

This is a remote position.

Role Name :   Pharmacy Support Specialist

Schedule :

• Part-time (40 hours per week)
• Monday to Friday 8am to 5pm with 1 hour of unpaid break
• Client Timezone :   Central Time (Chicago area)

Client Overview

Join a thriving independent pharmacy that prioritizes exceptional patient care and community health. This established healthcare business serves patients throughout the Chicago area, combining traditional pharmacy services with modern technology solutions. The pharmacy maintains strong relationships with patients and healthcare providers, creating a supportive environment where your work directly impacts patient health outcomes. As part of a growing operation with expansion plans, you’ll have the opportunity to help shape the future of this healthcare business while building meaningful connections with patients and medical professionals.

Job Description

This exciting healthcare support role combines the precision of prescription processing with the personal touch of patient care communication. You’ll serve as a vital link between patients, healthcare providers, and pharmacy operations, ensuring seamless medication management and exceptional customer service. Working with cutting-edge VoIP technology and pharmacy management systems, you’ll handle both administrative tasks and direct patient interaction, making a real difference in people’s health and well-being. This position offers the unique opportunity to develop expertise in healthcare operations while maintaining the flexibility of remote work, with potential for professional growth as the business expands.

Responsibilities

Requirements

Requirements

Excellent English communication skills with clear articulation for professional patient and healthcare provider interactions Healthcare or medical terminology experience preferred, with willingness to learn pharmacy-specific processes Comfort working with pharmacy management software, VoIP systems, and remote access technologies Reliable high-speed internet connection to ensure seamless system access and crystal-clear phone communications Professional phone manner and customer service orientation for patient-facing interactions Strong attention to detail and accuracy, essential for prescription processing and patient safety Self-motivated and reliable work style suitable for remote healthcare support role Commitment to patient confidentiality and healthcare privacy standards