Telemarketing Officer

The Telemarketing Officer is responsible for generating leads, contacting potential clients, presenting company products / services, and setting appointments for the sales team. This role is focused on outbound calling, follow-ups, and client engagement to drive business growth.

Key Responsibilities :

• Conduct outbound calls to potential leads and existing clients
• Promote company products / services and explain value proposition
• Qualify leads and schedule appointments for the sales team
• Maintain accurate records of calls, leads, and follow-ups using CRM tools
• Build and maintain strong customer relationships
• Meet or exceed weekly and monthly call and sales targets
• Provide feedback to improve call scripts and telemarketing strategies
• Perform follow-through and after-sales coordination when needed

Qualifications :