Collections Officer Superstar X 2 – (Financial Services - Lending)

Collections Super Star – Quickzy Finance (Quezon City Office)

Fintech | Fast-Paced | Growth-Driven | Culture-First

Are you confident on the phone, thrive under pressure, and not afraid to chase what’s due? We're Quickzy Finance — an Australian fintech reshaping how lending works, and we’re looking for an   experienced Collections Officer   to join our growing team in   Quezon City !

Role Overview :   This is a full-time, on-site role where you’ll be managing a portfolio of overdue accounts, negotiating payment plans, and providing top-notch support to clients while maintaining professionalism and empathy. Experience in a loan / lending industry is a plus.

Requirements

Responsibilities :

Make outbound calls to follow up on missed payments

Handle inbound queries from clients regarding repayments

Work with our Australian team and CRM to update notes and trigger follow-ups

Recommend accounts for escalations or payment arrangements

Follow internal procedures around payment commitments, hardship and default notices

Maintain accurate records of communication and outcomes

You’re a great fit if you :

Have   at least 1 year   of experience in collections (preferably AU, US, or UK accounts)

Are confident speaking in English and can communicate assertively and clearly

Are tech-savvy and can navigate CRMs with ease

Are open to feedback, fast-paced work, and thrive under pressure

Understand the importance of empathy while still being firm

Have a positive attitude and enjoy being part of a fun, driven team