What the role is about
As a Network Engineer, you will work on all things related to the company network infrastructure, from on-prem and the cloud. You will design, implement, and maintain a reliable, secure and efficient data communications network for our offices around the world. You should be ready to contribute to improvements and design. The ideal candidate will be able to deploy, configure, maintain and monitor all active network and VoIP equipment in order to ensure smooth network operation.
Mission
To design, build, and maintain the company network to ensure it always stays up and running, can scale, and can handle the unexpected.
Successful Outcomes
- The network has a high agreed upon SLA uptime
- The network has proper redundancy in placed in case of failure
- The network must continue to meet the demands of business as it grows
- The network team, as a whole, knows how to properly handle and resolve network related incidents
Key Responsibilities
Design, administer, maintain and support the availability, performance and security of the network systems that include, SDWAN (Aruba Silverpeak), Cloud Networking (AWS), Routers (Ubiquiti Edge Routers), wireless networking(Unifi), Firewalls, Switches (Cisco), Load Balancers, VPN, QoS, MPLS, SBCs, PBX platforms (Asterisk), Circuits and servers evidencing strong knowledge of security, switching, and routing technologiesMonitor network performance (availability, reliability, utilization, throughput, goodput, and latency) and test for weaknessesMonitor and identify capacity, quality, and performance issues for VoIP traffic to ensure continued, uninterrupted operation of telephony systemsPerform network maintenance and system upgrades including service packs, patches, and hotfixesProvide Level-2 / 3 support and troubleshooting to resolve issues reported by end userPerform analysis of maintenance failures, research trends, causes of failures, and recommend solutions to avert future failuresPerform, and troubleshoot, on all voice services for all LAN and WAN hardware modulesLiaise with vendors and other IT personnel for problem resolutionFully support, configure, maintain and upgrade in house networks and serversDefine network policies and proceduresGather, compile, and maintain enterprise level VoIP network diagramsResearch and make recommendations on server system administrationQualifications
4+ years of proven hands-on experience in a network administrator roleHands on experience in networking, SDWAN, routing, switching, VoIP, wirelessHands on experience configuring Ubiquiti routers using CLIDeep understanding of networking protocols (e.g., IPSEC, HSRP, BGP, OSPF, 802.11, QoS, route redistribution, Spanning Tree)Knowledge on Cisco, ASA, Dynamic Routing, OSPF, Proxy Servers, Web Filtering and Networking (LAN / WAN, VLAN, DNS, MPLS)Solid understanding of the OSI or TCP / IP modelHands-on working knowledge of carrier-grade VoIP infrastructure, specifically : hosted PBXs platforms (Asterisk), endpoint devices (Polycom, Cisco SPA)Hands-on experience with monitoring, network diagnostic and network analytics toolsExcellent knowledge of best practices around management, control, and monitoring of server infrastructureExperience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolutionAbility to setup and configure server hardware and deployments in on-prem data centersAbility to configure network infrastructure with IaC such as TerraformMaintain version control of configurations using GithubExperience in network setup in cloud environments such as AWS (Direct Connect, Transit Gateway, VPC Peering)Able to understand and analyze WireShark results to solve complex SIP VoIP and IP internetworking challengesGreat at organizing, prioritizing and multitaskingSelf-learner, independent, and have outstanding problem-solving skillsExcellent verbal and written communication skillsBS in Electronics and Communications Engineering or related fieldMust be able to work night shift and be flexible to work off hours and weekends if requiredNetwork stack : Ubiquiti routers, Cisco switch, Cloud Networking (AWS), IaC (e.g. Terraform), OSPF, BGP, MPLS, IPLC, Metro Ethernet, IPSec, SDWAN, point to point VPN, OpenVPN, Wireguard, Bind9, Asterisk, DNS,
Benefits :
Competitive CompensationHMO upon hire, with up to 4 dependentsRemote first work setupNon-taxable allowanceAnnual merit reviewGroup Life InsuranceGovt mandated benefits