Inbound Sales Representative

Job Description

This is a remote position.

Schedule :   Monday to Friday, 8 : 00 AM – 5 : 00 PM or 9 : 00 AM – 6 : 00 PM (AEST Sydney)

Includes 1-hour unpaid break

Total Weekly Hours : 40 Hours

Our client is seeking an experienced and motivated Inbound Sales Representative with a background in boat booking, yachting, or travel. You will handle inbound inquiries, convert leads into bookings, and deliver exceptional customer service to travelers seeking unforgettable experiences. This role requires a consultative sales approach, attention to detail, and a proven track record in travel or leisure sales.

Responsibilities

Manage inbound sales inquiries via phone, email, chat, and online platforms.

Provide personalized recommendations and quotations for boat bookings, yacht charters, or travel packages.

Convert inquiries into confirmed reservations by presenting options, upselling add-ons, and closing sales.

Maintain accurate records of customer interactions, leads, and bookings in CRM systems.

Collaborate with operations and customer service teams to ensure seamless bookings and guest experiences.

Stay informed about current offerings, destinations, vessels, and industry trends.

Achieve and exceed monthly sales targets and performance metrics.

Handle payment processing, booking confirmations, and follow-up communications.

Requirements

Previous experience in boat booking, yacht charter, cruise, or travel sales.

Proven track record in inbound sales and lead conversion.

Strong knowledge of travel logistics, booking platforms, and reservation systems.

Excellent verbal and written communication skills.

Customer-focused mindset with consultative sales skills.

Highly organized with strong attention to detail and time management.

Comfortable using CRM systems, booking software, and digital tools.

Ability to work independently and as part of a fast-paced team.

Preferred Skills

Multilingual abilities (English, Spanish, French, or Italian)

Experience in luxury travel, group bookings, or concierge services

Familiarity with global boating destinations and popular travel markets

Key Competencies

Sales-driven with strong closing ability

Customer service excellence

Problem-solving and adaptability

Strong negotiation and persuasive communication

High energy and enthusiasm for travel and leisure

Independent Contractor Perks

HMO coverage (for eligible locations)

Permanent work-from-home arrangement

Immediate hiring

Performance-based incentives

ZR_27896_JOB

Requirements

Requirements Previous experience in boat booking, yacht charter, cruise, or travel sales. Proven track record in inbound sales and lead conversion. Strong knowledge of travel logistics, booking platforms, and reservation systems. Excellent verbal and written communication skills. Customer-focused mindset with consultative sales skills. Highly organized with strong attention to detail and time management. Comfortable using CRM systems, booking software, and digital tools. Ability to work independently and as part of a fast-paced team. Multilingual abilities (English, Spanish, French, or Italian) Experience in luxury travel, group bookings, or concierge services Familiarity with global boating destinations and popular travel markets