ISTA Solutions, an outsourcing / offshoring company, is in search of an experienced Session Notes Reviewer to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account Specific Roles and Responsibilities :
- Review and verify therapy session notes (e.g., ABA, OT, PT, ST) for accuracy, clarity, and completeness
- Ensure all documentation complies with HIPAA, payer guidelines, and internal quality standards
- Cross-check session details such as dates, times, duration, service type, and provider information
- Identify and flag discrepancies, missing information, or potential compliance issues
- Provide feedback to providers or clinicians regarding documentation errors or gaps
- Coordinate with billing teams to resolve documentation issues affecting claims or reimbursements
- Maintain confidentiality and uphold data privacy standards at all times
- Use EHR platforms and QA tools to conduct thorough and efficient reviews
Requirements
Must have working knowledge with US HealthcareWith back-office experience, preferably in a BPO or healthcare-related settingStrong attention to detail and accuracy in data processing and documentationFamiliarity with insurance processes, medical-related industries, and ABAstandards is highly preferredBenefits
What Can We Offer You?
Competitive salary and benefitsHealth Insurance with free dependents10%-night differentialAttendance BonusPaid time offConvertible to cash leave creditsPerformance AppraisalWork-life balanceA focus on growing your career path with usWe encourage you to follow your passions and learn new skillsOur Commitment To You
Strong culture and values-driven leadershipWe create opportunities for you to learn and grow at any stage of your careerContinuous learning and innovationWe foster an all-inclusive environment where everyone thrives