Branch Relationship Officer (North Metro Manila)

About the Job

Location : Nationwide

Corporate Title : Junior Officer to Manager

Work Arrangement : On-site

Our Branch Banking Group is looking for experienced professionals to join us in EastWest stores nationwide in the role of Branch Relationship Officer.

In this role, you will be responsible in retaining and enhancing client relationships, striving to boost deposits through personalized sales approach, cross-selling initiatives, and proactive communication, while ensuring compliance and promptly addressing client needs.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

• Drive sales acquisition and customer retention efforts in line with the store's growth strategy
• Grow assigned managed accounts by deepening client relationships and improving share of wallet
• Promote and sell banking products and services to qualified clients to meet business targets
• Ensure full compliance with regulatory and internal policies through proper client identification (KYC), accurate documentation, and adherence to AML laws and BSP Circulars
• Maintain high standards in audit, risk, and customer service by delivering transparent, client-centric engagement

What we're looking for

What you can expect from joining our team