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J-K Network
Japanese Technical Support (HMO and Life Insurance + Php 100,000 - 155,000 gross)J-K Network • Taguig City
Japanese Technical Support (HMO and Life Insurance + Php 100,000 - 155,000 gross)

Japanese Technical Support (HMO and Life Insurance + Php 100,000 - 155,000 gross)

J-K Network • Taguig City
30+ days ago
Job description
BENEFITS : HMO and Life Insurance
Sick leave, Vacation leave
Dental Insurance
Seminars and online resources about health related topic
Fitness events
Retirement Plans
Recreation And Sports Activities
Free Lunch JOB DETAILS : Company Profile:
This Healthcare Company originated in America. They are experts when it comes to Nutrition, pharmaceuticals, and diagnosis.

Position: Japanese Technical Support for Medical Devices (Willing to Work Onsite)
Industry: Pharmaceutical Company
Salary: PHP 100,000 - 120,000 gross
Location: BGC, Taguig
Schedule: Dayshift, Mid Shift
Work Set-up: Work Onsite

Requirements:
Open for Japanese National, Filipino-Japanese or Filipino grew up in Japan fluent in Japanese (oral and written) with good communication skills in English
Japanese N1-N2 Passer or Level (JLPT certificate not required)
Graduate/Undergraduate of any course (3rd year)
With or without experience in BPO

Responsibilities
Monitor and respond quickly to incoming requests from Japanese clients or customers related to medical devices issues.
Provide first level support in basic troubleshooting across the designated product range by analyzing customer concern and asking the appropriate questions to support the resolution.
Documenting concern and inquiries using the appropriate guidelines and procedures
Evaluate and identify opportunities to drive process improvements that may positively impact team performance and customer experience.

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Japanese Technical Support (HMO and Life Insurance + Php 100,000 - 155,000 gross) • Taguig City

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