Call Center Agent

Job description :

Respond to customer inquiries via phone, email, chat, or in-person in a timely and professional manner.

Resolve product or service complaints by clarifying the customer’s concern, determining the cause, selecting and explaining the best solution, and following up to ensure resolution.

Maintain a deep understanding of company products, services, and policies to provide accurate information.

Knowledgeable in healthcare-related customer service.

Qualifications :

High School or SHS graduates are welcome

Undergraduate or Graduates of any Medical-related courses is also welcome.

Preferably with at least 1 to 2 yrs Customer Care Experience

Positive attitude and strong communication skills

No CCE are WELCOME TO APPLY