QA Associate (Project-Based) (Start ASAP)

Responsible for upholding quality standards in Channel Management, ensuring compliance with QA standards, and supporting accurate product listings and campaigns.

Your Role

Key responsibilities include :

• Ensuring Channel Operators follow all SOPs for product listing and campaign enrollment.
• Inspecting all Product Information Files (PIFs) to ensure all mandatory data is provided and performing PIF QA in a timely manner.
• Performing quality assurance on campaign templates and marketplaces, aiming for minimal errors in every campaign.
• Conducting daily checks of marketplaces to ensure product details are correct.
• Working closely with Channel Operators to ensure campaigns are accurately enrolled and PIF templates are correctly filled out.
• Understanding, investigating, and solving complaints, particularly when multiple departments are involved.
• Participating in developing new standards for the Channel Management team.
• Working with the QA team to refine QA processes, share knowledge, and plan release testing and rollouts.
• Monitoring the performance of Channel Operators.
• Providing support in brainstorming, planning, testing, and execution for the continuous improvement of QA processes.
• Assisting in other functional areas of the project, including training, as needed.
• Performing other duties as assigned.

About You

Required skills and qualifications include :

Benefits

Training & Development

Career Progression

Potential for advancement to more senior QA or Channel Management roles within the organization, based on performance and business needs.

How to Apply

"This job may close before the stated closing date, you are encouraged to apply as soon as possible."

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